Contact - Frigate Outfitters

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    FAQ

    What kind of photo do I need?
    To help us create the best artwork possible, here are tips on submitting a good photo (and what to avoid).

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    Do I get to approve the artwork?
    Absolutely! Your order will not go into production until you have approved your artwork. We offer unlimited revisions to art, our goal is to ensure you are happy with your artwork from Frigate Outfitters!
    How long does it take?
    We aim to have your artwork completed within 4 business days. Sometimes it can take a bit longer depending on the complexity of your boat. Once you have approved the artwork, we will ship your order within 14 business days!
    Do I pay for artwork every time?
    No! The artwork fee is a one time fee. After your initial order, you will be able to log into your account and apply your artwork to any future orders.
    Can you do multiple boats or team orders?
    Yes! For multiple boats, please contact us and we can discuss your needs. For Team orders, submit the boat or art you would like to have printed as part of our standard ordering process. If you are needing custom marine art, please contact us and we will work with you to design what you would like!
    What Is Your Return Policy?
    Due to the custom nature of our process, apparel orders are not returnable unless you receive a defective item.
    • Proof before production
    • One time artwork setup (reorder anytime)
    • Fast turnaround after approval
    • Proof before production
    • One time artwork setup (reorder anytime)
    • Fast turnaround after approval
    • Proof before production
    • One time artwork setup (reorder anytime)
    • Fast turnaround after approval